Frequently Asked Questions
What is your 'lifetime warranty'?
Please go to our lifetime warranty page for more information.
How should I care for my slipcovers?
Washing Instructions Be careful not to overload your washer.
Close all zippers on seats, backs, and throws to prolong seam life.
Machine wash cold, gentle cycle with mild detergent.
Dry on low heat or air dry til damp.
Put back on piece while cover is slightly damp General Care Information To help extend the life of your slipcover, cushions, and frame you need to spend a little time to take care of your furniture.
Seat cushions and back pillows should be reversed regularly.
Seat cushions should be rotated from side to side.
Back pillows and throw pillows should be fluffed regularly.
Vacuum with a soft brush attachment to get excess dust and dirt.
Do you deliver to my door and bring the furniture into my home?
Yes. Our network of shipping companies will bring your Nantuckit Furniture into your home. They will unpack your furniture, carry a maximum of 2 flights of stairs, and remove packing materials
Can I purchase the furniture online?
As much as we would like to have a shopping cart, there are just to many options. We've tried a shopping cart several times but it hasn't worked. We offer custom furniture with almost an unlimited number of choices. Give us a call to order (877.760.9375). We'll walk you through everything and make sure things are exactly as you want them and we won't high pressure you to buy upgrades or anything else for that matter.
What is the welt?
The welt, also known as piping, is the border around the edge of a slip cover. Nantuckit.com allows you to select a contrasting welt, if desired.
Do I pay sales tax on my purchase?
Our business is based in Tennessee. Only Tennessee customers will be charged sales tax.
How is denim different from other fabrics?
Denim is different by weight. Denim can come in different colors other than blue or black.
What is twill fabric?
Twill fabric is different because of the stitching. The 'diagonal' stitching pattern makes the fabric stronger.
How do I determine what 'right side' and 'left side' mean with sectional pieces?
It depends on the sectional group. Some are as seated and some are as you face the piece. We are happy to help you work through how to configure your Nantuckit sectional.
Can I order swatches?
Yes. We have a FREE swatch program, click here to learn more.
Do you have a store by me?
Currently, everything we offer is only sold through our website, we don't have storefronts.
Do you have a catalog you can mail me?
Our catalog is our website. Everything we have is online. Catalogs are very expensive to produce. We let our competition make catalogs. We make great furniture with a lifetime warranty and pass the savings, from not doing a catalog, onto our customers.
Have a question?
Please click here to contact customer service, we look forward to working with you!
What are your shipping details?
What's Your Return Policy?
Please click here to view our return policy details