Frequently Asked Questions

1. What is your 'lifetime guarantee'?
Please go to our 'lifetime guarantee' page for more information.

2. Do you deliver to my door and bring the furniture into my home?
Yes. Our network of shipping companies will bring your Nantuckit Furniture into your home. They will unpack your furniture, carry a maximum of 2 flights of stairs, and remove packing materials.

3. What is the welt?
The welt, also known as piping, is the border around the edge of a slip cover. Nantuckit.com allows you to select a contrasting welt, if desired.

4. Do I pay sales tax on my purchase?
Our business is based in Tennessee. Only Tennessee customers will be charged sales tax.

5. How is denim different from other fabrics?
Denim is different by weight. Denim can come in different colors other than blue or black.

6. What is twill fabric?
Twill fabric is different because the stitching. The 'diagonal' stitching pattern makes the fabric stronger.

7. How do I determine what 'right side' and 'left side' mean with sectional pieces?
It depends on the sectional group. Some are as seated and some are as you face the piece. We are happy to help you work through how to configure your Nantuckit sectional.

8. Can I order swatches?
Yes. We have a swatch program.

9. Do you accept C.O.M. (Customer's Own Fabric)?
Yes but for selected groups.

10. Do you have a showroom?
See our locations page for showroom information.

11. Do you have a catalog you can mail me?
Our catalog is our website. Everything we have is online. Catalogs are very expensive to produce. We let our competition make catalogs. We make great furniture with a lifetime guarantee and pass the savings, from not doing a catalog, onto our customers.


Have a question? Please use the following form or contact customer service.