Customer
Testimonials
Nantuckit Furniture Company is proud to have customers in all 50 states and Canada.
Since October 2005, we have worked hard to build and protect our reputation. We believe it shows in the satisfaction of our customers.
Frankly, we have the best customers in America. They're the nicest
and most patient people we know. Join our family of customers...we'd
love to have you.
Here are a few customers
who have taken time to let us know how much they love their custom,
flexible, and the forever warranty from Nantuckit Furniture.
We love our sofa! I went with the regular cushion
(not the upgrade) and I’m thrilled. I can imagine that if
I had done the upgrade I’d want to sleep on the sofa!
-Debbie M. (Manasquan NJ)
The sofa is absolutely
beautiful. I am very pleased with the fabric and the
style. Because of our large family, and two cats, I have
already had to spot clean, and the sofa always looks as
good as it did when we got it in December. You were
wonderful to work with, and I have told others about your
company, and you in particular. I plan on using Nantuckit
again if I have any new furniture to order.
Thanks again for all your help.
-Kathy O.
"I was interested in buying a "slouchy, beachy," slipcovered look, much like some of the big box stores near me. I noticed that they did not offer eight-way hand tied construction, but they asked a very high retail price. As a former interior designer, I knew that high quality construction is most important for lifelong service. It was wonderful also to have the option of ordering spring down seats. It's nice to have the opportunity to order a different slipcover for the same frame, should I want to change it up a little.
Your quick shipping was most impressive. I used to have a six week deadline for most clients, and I remember how stressful it was meeting those deadlines. You delivered my furniture in less than thirty days!
My house guests commented on the beauty of tailoring and the comfort.
I have given your fine name to all my friends!"
-Linda S. (Roswell, GA)
"I am almost 60 years old,and this was my first purchase of anything substantial on the web, sight unseen,just having faith in your company. I did check the Better Business Bureau ratings,and found everything to be good. I believe that the customer service ...talking to Anna frequently,gave me the confidence to order. I also was so thrilled with the number of fabrics to choose from,as this had been one of the frustrations to the selection in the furniture and departments stores in my area. The range of fabrics could NOT compare to your huge inventory. I also felt that the descriptions of the furniture, and all the information on the specifications was very helpful. Also, the fact that there were two choices in the density and materials in the cushions was a great factor. Thanks for making my living room look fantastic,with a lovely couch, two chairs,and the long ottoman! I have gotten so many wonderful compliments,and people are amazed that it was all done over the Internet!"
-Marilyn S. (Lakewood, CA)
"I was - as I am sure most are - a little nervous about buying my couch through the web - but what a great choice I made - I had been looking for the perfect couch for weeks to go into my new home - a little beach cottage - I am a new attorney and for the first time ever - I am making a home - I am furnishing it with items that I image I will someday be telling my children not to put their dirty shoes on - and what a joy to know that if they do I can just order a new slip cover once they are old enough not to be so dirty:). You were both so easy and plea sent to work with - and I got the couch faster than told - which is much nicer than being slower than told! My boyfriend had broken his foot and needed surgery the Wednesday before it arrived (on Friday) - and he spent the first three days of the couch's existence laid out on it - I didn't really get to sit on it until he had moved - he kept telling me how great it was - but it wasn't till it was MY turn that I was able to experience - our couch is so comfortable and so nice - it is PERFECT. Thank you so much - someday when I expand from a little cottage to an actual home I plan on coming back and buying a matching oversized chair - then - when the man takes over the couch I will have my own chair :)."
-Teresa B (Redondo Beach, CA)
"I would give you guys the top billing in every category.
We love, repeat love our furniture!! Everything is perfect about it. I am particularly impressed how kind Anna and Scott were to us--their care and attention and understanding were like customer service used to be. I can't say enough about their thoughtfulness. It felt like I was dealing with caring family members. I would buy another piece of furniture from Nantuckit Furniture in a nano-second.
My husband and neighbors thought I was crazy buying furniture over the Internet, but I showed'em. Thank you Scott and Anna!"
-Gerry W. (Butte, MT)
"I would definitely recommend you guys to a friend! The couch arrived right on time and in great condition!! The color was exactly the same as the swatch I received (same goes for the pillows). Love it! It is a comfy couch and looks great in our living room. We couldn't have picked a better couch. Really love it. Thank you!"
-Brooke F. (Winchester, VA)
"We are thrilled with the quality of the two sofas we ordered. Ordering furniture over the internet without actually "feeling the goods" felt a little risky. I relied on the testimony of others' comments on the website. Scott and Anna did indeed provide first class service. Scott and Anna were in touch with me via email every step of the way. Delivery of sample fabric swatches was prompt. The delivery date of our shipment was as promised. We've had many sofas and these are by far the highest quality construction and the most comfortable. We've ordered from Crate and Barrel, Pottery Barn, Jordan's Furniture and others. Nantuckit Furniture tops the list with ease."
-Joanne C. (Dennis, MA)
"Initially I was concerned about ordering without seeing the sectional firsthand, however the staff was very helpful and patiently spent time with me on the telephone trying to select both the right size, color, fabric, and type of cushions. The result is fantastic! The sofa matches the rest of our decor perfectly and is extremely comfortable. Its a very custom sectional at a very reasonable price. We are extremely satisfied!!"
-Georgia L. (East Sandwich, MA)
"Hi there! just wanted to tell you how happy we are with our sofa! it arrived on monday, and it is so nice. The color and texture of the fabric is just wonderful, and the couch itself is so comfortable I may never get off of it. Thanks so much for a more than pleasurable experience with Nantuckit Furniture! Communication was excellent and I appreciate all the time spent with me regarding swatches and questions. after vacation in september, you'll be hearing from me about my next purchase. I will recommend Nantuckit to everyone i know. THANKS SO MUCH!!!!"
-Ashley S. (Ocean Springs, MS)
"Product is excellent quality and personnel were efficient and honest. We will buy again when necessary."
-Jude F. (Aquebogue, NY)
"I can't say enough great things about your company and customer service. It is first class in every way. We have already recommended Nantuckit Furniture Company to family & friends. We will definitely be placing other orders in the near future. Thanks so much."
-Robert B. (Gresham, OR)
"Wanted to let you know that we received our couch on Saturday. We ordered the Maitland sectional and boy was it worth the wait. Mushy gushy sink in up to your neck comfort. Thank you for taking the time to describe the different styles with me on the phone. You really helped me pick just the right couch, it couldn't be more perfect! Thanks for the quick turn around and we'll be back."
-Tracey D. (Guilford, CT)
"I wanted to thank you for everything you have done to make this purchase the best experience possible. We couldn’t be happier with our purchase and the costumer service you showed after the purchase was exceptional. Our location can make service and shipping difficult and you rose to the occasion on both counts. We hope to send you more business and also return as a customer."
-Anthony H. (Vineyard Haven, MA)
"Our family is very happy with the sectional we purchased from Nantuckit. It is extremely comfortable- doesn't need to be "broken in" and is the color I expected from the swatch. Scott was so helpful with all of my questions and my special requests. The only snafu was with the shipping company who it turns out, had our phone number wrong, so I wasn't able to track my sofa. Scott called a few times to find out what was going on and directed me to the right people so that in the end, I still got my sectional in 5 weeks. I plan on having our sectional for a long time, but I would definitely purchase other furniture from Nantuckit and have already recommended them to several of my friends for their future purchases."
-Danielle I. (Napa, CA)
"It is exactly what I wanted and was looking for. The quality is unbelievable for the price.
I only wish I would of found Nantuckit Furniture sooner. Thank you for being one of the last companies in this country to have true Customer Service and quality products. So many times I have been treated so poorly by companies and I find it hard to believe they are still in business. The Nantuckit Furniture Company was incredible to work with and has amazing quality products. I will always buy from them from this time forward and I will recommend them to everyone."
-Amber H. (Cedar Hills, UT)
"It has been a great experience, friends thought I
was nuts purchasing furniture I had never sat in or seen, boy, have I
proven them wrong. Thank you so much for a delightful experience, at
first it was very frightening as there was a fair amount of money
involved. I am so glad I purchased from you, the sectional and chair
are exactly what I wanted. I don't believe I could have found any like
this at local stores."
-Suzanne F. (Prescott, WA)
"The appearance and the quality of the sofa and love seat we ordered exceeded our expectations and the delivery and set up of the furniture was flawless. We would certainly order from Nantuckit Furniture Company again."
-Philip M. (Suffolk, VA)
"You guys are wonderful. All my fabric samples came fast, the finished product was a wonderful loveseat that looks exactly like the picture which I chose it from. I will DEFINITELY use you again. Thanks!!"
-Michelle M. (Mill Valley, CA)
"Fantastic experience from learning about your products from your website, to ordering our product, to status update and ultimately delivery of our sofa. Could not have been an easier or better process."
-Robert E. (Nantucket, MA)
"It has been such a pleasure to work with you! I really appreciate how friendly and helpful you've been on the phone and all the follow-up communications you've initiated with me. I received my sectional last week and absolutely adore it! It is amazingly comfortable and the quality is very good. Thank you so much!"
-Deborah K. (Jackson, WY)
"Wow! I am so glad I found Nantuckit. I was looking for a quality slipcovered sectional, and all roads led me to Nantuckit! I bought a Gracie Sectional with a washable denim slipcover. It is gorgeous, the comfort of the cushions leave me awestruck! Scott and Mark provided great customer service, with almost immediate response either by email, or phone. Their knowledge base of their product guided me thru my choice of configuration, cushion selection and fabric choice. Delivery was white glove. Celebrative cookies came. I can't say enough about Nantuckit. From start to finish, a class act experience!"
-Ronda C. (Peachtree City, GA)
"I was totally impressed with the entire process of ordering our sectional. From the first call for fabric samples to delivery ,the process was flawless. I most certainly will order from Nantuckit again. All my shopping should be this easy."
-Kim C. (VanAlstyne, TX)
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